How we collect, use, and protect your personal information when you use Calowly AI.
Last updated: June 13, 2026
Welcome to Calowly AI. This Privacy Policy explains how Phuparit Aprachitpairin ("we", "us", or "our") collects, uses, and protects your personal information when you use the Calowly AI mobile application ("App").
By using the App, you agree to the collection and use of information in accordance with this policy. If you have any questions, contact us at support@calowly.com.
We collect the following types of information to provide and improve our service:
Your name and email address when you register via email/password.
Information you voluntarily provide, including weight, height, age, gender, activity level, calorie goals, body composition (body fat percentage, visceral fat, muscle mass), measurements, body progress photos, food diary entries, exercise logs, and water intake. This data is used solely to provide personalized coaching.
The App requests camera permission to scan food barcodes and capture progress photos. Photo library access is used to upload food photos for AI-powered nutritional analysis. We do not store or share your images beyond what is needed for in-app features.
Anonymous analytics such as feature usage frequency and crash reports, used to improve the App experience.
Subscription purchases are processed by Google Play and the Apple App Store. We do not store your payment card details. We receive confirmation of your subscription status only.
We use the following trusted third-party services to operate the App. Each has its own privacy policy:
To provide certain features, Calowly sends some of your information to third-party artificial-intelligence providers. We ask for your permission inside the App before any of this data is shared, and you can turn AI features off at any time in Settings → Data & Privacy.
We send the meal photos you scan and the food or ingredient names you type, so the App can identify what you are eating. For meal suggestions, we also send your dietary preferences, recently logged foods, and general region so suggestions are relevant to you.
We send your profile and goal details — including age, gender, height, current and target weight, activity level, dietary preferences, intermittent-fasting settings, and any health or medical conditions you have entered — together with your calorie and macro targets and intake, exercise summaries, body-composition entries, and weight history, so the App can generate personalized coaching.
The first time you use an AI-powered feature, Calowly explains what is shared and with whom, and asks for your explicit permission — AI features are not used until you agree. This information is transmitted securely through our backend and used only to provide the feature you requested. We share only the data needed for each feature, and these providers process it under their own privacy and security commitments, which provide protections consistent with this Privacy Policy. Your data is not used by these providers for advertising. You can withdraw consent at any time in Settings → Data & Privacy; other parts of the App will continue to work.
Your data is stored securely using Google Firebase infrastructure with industry-standard encryption in transit and at rest. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure.
Your health and body data is stored in your personal account only and is never sold or shared with third parties for advertising purposes.
Calowly AI offers optional premium subscriptions (monthly and annual) processed through the Google Play Store and the Apple App Store. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You can manage or cancel your subscription at any time through your Google Play or Apple ID account settings.
We retain your personal data for as long as your account is active. You may delete your account and all associated data at any time:
Open Calowly AI → Settings → Data & Privacy → Delete My Account. Deletion is processed immediately.
If you no longer have access to the app, follow the instructions at calowly.com/account-deletion. Email-based requests are processed within 7 business days.
For full details on what is deleted and what is retained for legal/compliance reasons, see our Account Deletion page.
The App is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately at support@calowly.com so we can delete it.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at support@calowly.com.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Continued use of the App after changes constitutes acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or our data practices, contact us at support@calowly.com.